As the largest mobile operator in Indonesia, Telkomsel operates a vast network that supports millions of users every day. Managing this scale requires more than just monitoring. It demands visibility, speed, and precision across all systems and teams.

Komdigi, Indonesia’s Digital Communication Committee, oversees a wide range of initiatives in a fast-moving digital ecosystem. Managing inter-agency coordination and monitoring national programs requires speed, clarity, and structure.

The Ministry of Creative Economy of Indonesia (Kemenparekraf) plays a key role in supporting local industries, creatives, and entrepreneurs. With thousands of public inquiries coming in through various channels, responding quickly and accurately becomes essential to maintain trust and service quality.